Case Study: Mr K


What was the main reason that led you to choose Garden Rooms (Scotland) Ltd over anyone else?

I wanted to approach a company that had a good reputation for choice, reliability and quality of both service and product. I also preferred one to be not too far away and take the opportunity to view the products. After looking at the options available, Garden Rooms (Scotland) Ltd seemed to fit the bill.

How did we help you in dealing with the decisions you had to make in selecting and designing your perfect garden room? 

I knew how I wanted to use the new garden room and where it was going to be positioned within the garden itself. This is where Garden Rooms’s staff were invaluable. From my initial face to face meeting to the completion of the build itself, every step was meticulously planned and thoroughly discussed. All guidance and help was tailored to my original plans for use of the garden room and this was never lost in the process.

What did you think of our customer service throughout the process, from design to the completion of your garden room? 

The customer service provided to me was of the highest quality. Direct contact was available throughout the process with the opportunity to discuss anything just a phone call away. And importantly, it didn’t end once the build was complete. I was never left wondering what was happening to the build and installation. Whether it was the timing of delivery, availability of materials, or the arrival of the various workers needed, I always knew what was happening and when.

What are the advantages you can now enjoy by using one of our garden rooms?    

I now have a garden room that is situated to the best effect in my garden, providing an area not only for relaxing but also for exercising and keeping fit with an amazing outlook to boot. When the Covid pandemic hit and the gyms were closed, my own facilities were readily available. It’s a wonderful addition to my home and provides many hours of relaxation and physical activity.

What would you say to other people considering choosing Garden Rooms (Scotland) Ltd to design and build their garden room? 

It is my view that Garden Rooms (Scotland) Ltd will provide a first-class choice for anyone who is looking to successfully develop their own ideas, fully implemented and with all the support they might want along the way. I readily recommend that they be the first option for anyone considering the same.

A wonderful Garden Room

“It was a pleasure to work with the team at Garden Rooms, Dumfries from the day I walked in with the idea of having a Garden Room incorporating a home gym and hot tub, to the delivery of the project itself. They all worked as a team to deliver a quality service. From the development of a plan, providing their expertise and advice, the timings and delivery of building materials to the completion of the project, they are professional, available, friendly and work hard to ensure everything goes smoothly. Importantly too they have remained attentive to any follow-up issues I have had. I now have a Garden Room that greatly enhances my home and has hugely impressed everyone who has seen it.”

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